Note: some operator names and figures are anonymised at the customer's request. Stats are real and representative; rounding has been applied to the nearest hour or pound where appropriate.
32 drivers
DPD · DHL · InPost · DX
Cumbria
"I stopped reconciling DPD statements at midnight."
A 32-driver multi-carrier operator in the North-West used SubRound to replace a stack of Excel spreadsheets and a WhatsApp rota. This is what the first 90 days looked like.
5 hrs
Admin time saved per week
£2,400
Identified missing in carrier statements (12 weeks)
0
Spreadsheets in active use after week 6
The before
Friday-night BACS run was the worst part of the week. The director would sit down with three open browser tabs (DPD portal, DHL spreadsheet, InPost CSV download), a Microsoft Excel reconciliation file 14 sheets deep, and the bank's BACS submission tool. Every Friday he'd find £200–£500 worth of mismatches he didn't have time to chase.
What we changed
- Three-way match imports the carrier CSV directly. No more copy-paste between sheets. Mismatches surface as red rows; click into one and you see the rota, the driver invoice, and the carrier line on one screen.
- BACS export reads driver-pay rates from the platform — including percentage-paid drivers — and produces a SAGE-compatible BACS file. Friday-night reconciliation dropped from 4 hours to 35 minutes.
- Rota offers replaced the WhatsApp group. Drivers see next week's shifts in their portal, accept or decline, and the dispatcher sees acceptance rate per carrier in real time.
Operator quote
"The platform paid for itself in week three when it found a £900 short-pay on a DPD week we'd never have spotted. The whole thing earns its keep without me even noticing now."
22 drivers
DPD · Evri
Yorkshire
"Onboarding a new driver used to take 2 hours."
A founder-operator running 22 drivers across DPD and Evri had hit a hiring wall — the admin overhead of onboarding meant they couldn't bring on more drivers without hiring a dispatcher first.
120 → 18
Minutes per driver onboarding
+5
Drivers added in first 90 days
100%
Compliance docs digitised
The before
New driver onboarding meant: emailing them the application form (PDF), waiting for a scan back, manually entering details into the carrier portal, manually tracking insurance/MOT expiries on a wall calendar, manually generating a contract from a Word template, manually printing two copies for signature. About two hours of dispatcher time per hire.
What we changed
- Public application page at
{your-subdomain}/apply. The applicant uploads photos of their licence, insurance, and right-to-work docs from their phone.
- Auto-extracted document expiries populate the compliance dashboard. Forty-five days before MOT/insurance expires, the platform pings both the driver and the dispatcher.
- Contracts module generates the contract from a template using your company details and the driver's specifics, sends an e-signature link, and stores the signed PDF in the data room.
Operator quote
"We hired five drivers in the first quarter on SubRound. Last year hiring five drivers would've meant hiring a dispatcher to keep up. Instead I added drivers without adding admin."
14 drivers
DHL · DX
Greater Manchester
"I was about to sell. Then I got my Saturdays back."
A second-generation operator running a 14-driver fleet was one renewal cycle away from selling to a competitor. The breaking point wasn't growth — it was admin burnout.
6 hrs
Admin time recovered per weekend
£0
Sold for (still operating)
2
Carriers consolidated to one platform
The before
Sunday morning was admin morning. Print weekly rotas. Check who's off. Cross-reference vehicle availability. Calculate driver pay including percentage-driver shares. Check insurance renewals. Reply to twelve "what's my route Monday?" WhatsApp messages. By the time the day was done, you'd lost six hours and the family weekend was over.
What we changed
- Rota planner with auto-rotation rules. Saturday rotation patterns built in (DHL Saturdays come round once every six weeks; the platform tracks who's due).
- Driver portal eliminates the "what's my route" WhatsApps. Drivers check their own roster and accept shifts directly.
- Pay-rate enforcement means percentage-paid drivers are calculated automatically from carrier statement income — no spreadsheet maths.
Operator quote
"My Saturday morning is back. That's not a feature on a marketing page, that's my actual life back. Worth every penny of the setup."